What Unique Value Do You Provide To Your Customers?
How Clearly Have You Defined Your Value to Your Customers?
You have an obligation to clearly communicate your organizations’ intended value to the marketplace. This allows customers to choose your organization as the best alternative. The fact is customers have a choice to come to you or go to one...
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How can your organization benefit from utilizing Business Process Management (BPM) Standards?
Projects utilizing a BPM methodology have a 90% success rate and offer the lowest risk solution
Business Process Management is a standard approach to process and technology development and implementation. This overview will:
- Define what is Business Process Management
- Summarize how it can help your organization
- Explain how Business Process Management in... Read More »
Top Three Reasons Subrogation and Arbitration Processes Underperform
Traditional subrogation and arbitration teams are leaving over 20% of potential savings on the table each year.
That additional 20% equates to millions of lost recovery and defense dollars, yet insurance carriers across the nation continue to struggle with unlocking those potential savings trapped in their subrogation and arbitration...
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The Time is Now to Formalize Your ICD-10 Initiative!
Critical ICD-10 Implementation Dates
As you may know, the International Classification of Disease (ICD) is a set of codes used to report healthcare diagnoses and procedures created by the World Health Organization (WHO), currently used worldwide. The release of the 10
th revision (ICD-10) by the WHO has been in use by...
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Which Improvement Philosophy is Most Appropriate for Your Organization and Why.
In the past three decades, due largely to initiatives like TQM, Lean and Six Sigma, productivity among US manufacturing firms has nearly tripled. However, US service company productivity is up only 40%1. Problems with products in manufacturing are not the fault of the products – the root cause is in...
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Incenting Proper Behaviors Through Effective Measures
Measures are used for many things and are originally put in place for a variety of reasons:
- To highlight a particular function or issue
- To address or meet a regulatory requirement
- Industry tradition (i.e., that’s what we have always measured)
- Departmental or functional incentive(s)
Although all of these may be legitimate reasons for initiating a...
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