Process Assurance

Himes Consulting Group knows that successful process transformation does not end with implementation alone.  Organizations need to ensure that their implementation efforts are continually executed to achieve the intended benefit realization.  Through Himes Consulting Group’s process assurance services, we systematically monitor and evaluate various aspects of a project to ensure that the standards of quality and the operational objectives are being met.

Specific activities performed as part of the Process Assurance effort include:

• Baseline measurement and metrics
• Development and implementation of ongoing tracking tools and mechanisms
• Ongoing process measurements and benefit realization tracking
• Consolidated management reporting
• Ongoing process enhancement and optimization based on real-time feedback

By conducting thorough process assurance, you are able to:

• Ensure that the organization is executing the new processes that were recently implemented
• Gather reliable data on the performance of the new processes
• Make informed business decisions regarding the future direction of those new processes
• Ensure that quality is ingrained in every step of their new business process