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Process Redesign

Service Delivery and Operating Model Definition Project for a Non-Profit Media Organization
Integrated People, Process, and Technology Redesign Solution for a large health payer
Redesign and implementation of core submission to issue process for large Commercial Lines Property & Casualty Carrier
Process redesign and implementation for $1.5B underwriter of specialty and program property & casualty insurance
Redesign and implementation of claims process at a Specialty Commercial Lines Property and Casualty Carrier
Implementation of productivity recommendations for a commercial lines residual market processing center
Redesign and implementation of new contract processing and large group enrollment for a large Chicago-based health insurance company
Redesign and implementation of centralized mail handling and electronic underwriting process for large Life Insurance Company
E-strategy and web-based transaction implementation for the largest national provider of pre-paid cellular
IT strategy for manufacturer of home hospital equipment
IT strategy for international tire manufacturer
Sourcing strategy and implementation for $2B Healthcare Payer

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