Posts
- Five Things to Focus on When Considering a Redesign
- Incenting Proper Behaviors Through Effective Measures
- The Time is Now to Formalize Your ICD-10 Initiative!
- Looking for Profit without incurring additional costs? More efficient and effective subrogation may be your answer!
- Which Improvement Philosophy is Most Appropriate for Your Organization and Why.
- Top Three Reasons Subrogation and Arbitration Processes Underperform
- How can your organization benefit from utilizing Business Process Management (BPM) Standards?
- What Unique Value Do You Provide To Your Customers?
- You’ve made it through Round 1 of the SBC Main Event. How should you best prepare for Round 2 and avoid the SBC Knockout Punch?
- Are Your Customers Satisfied With Your Customer Service?
- Change Management – A Method-Based Approach
- Do you have the right skills and resources to achieve success with your Technology Implementation?
- Is your CRM tool providing you with everything you need?
- The Order You Do Things is JUST AS IMPORTANT as What You Do when Selecting a Vendor
Pages
Projects
- Medicare Advantage Process Improvement
- Workflow Implementation
- Sales Process Redesign
- ACA EDI Implementation
- Outsourcing Strategy
- Commercial Lines Process Redesign
- Enrollment Process Improvement
- Healthcare Process Improvement
- Customer Service Implementation
- Small Group & Individual Process Improvement
- Customer Service Strategy and Implementation
- Enterprise Project Planning Strategy
- Program Business Process Redesign
- Underwriting and Premium Accounting Redesign
- Customer Service Process Improvement
- Personal Lines Process Standardization
- SBC Process Design and Implementation
- Outsourcing Strategy and Implementation
- Project Planning Consolidation
- New Product Strategy and Implementation
- Sales Operations Process Redesign and Implementation
- New System Implementation and Training
- Customer Service Redesign in Non-Standard Insurance
- Annual Meeting Process Improvement and Implementation
- Forecasting Strategy and Implementation
- Outsourcing Management Strategy and PMO
- Business Continuity Strategy and Implementation
- IT Strategy and Implementation
- IT Strategy and Implementation
- Service Delivery Model Development and Implementation
- CRM Strategy and Software Selection
- Member Service Process Improvement
- CRM Evaluation, Software Selection and Implementation
- CRM Software Selection
- CRM Strategy
- Change Management and Communication Plan
- Customer Service Process Improvement